As new categories and sub-categories are created to organize knowledge base articles, the category "tree" that displays in the Guided Search panel will grow. Each "branch" of this tree contains the root category and all sub-categories within it.

At any point, a category may be moved to a different branch by modifying its Parent Category. The Parent Category may be the root category, or any sub-category within the branch. When a category is moved, all of its sub-categories and articles are moved with it. This way, entire branches can be re-classified with a single action.

The reorganization of categories may impact the security of the articles they contain, since an article's Security Type is inherited from its Parent Categories.

At anytime you can add additional categories through the Additional Categories in the article maintenance windowThis will not remove the category from the original parent category.